Email Etiquette Golden Rules (7)

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"When in Doubt, Send Plain Text Email, Not HTML
Not everybody can receive your fancily formatted emails. Some may even react furious. To be safe rather than sorry, send plain text emails only when in doubt.
Sure, using fancy formatting in emails is nice, and all these stationery creations are fascinating.
But not everybody can or wants to receive rich text messages.
Some email programs are not capable of rendering the HTML used for rich formatting in email messages. Others try, but fail miserably (or crash), rendering your message inaccessible to the recipient.
Other recipients have email clients that can properly render HTML messages, but despise rich formatting in email for various reasons (purity of the medium, bandwidth issues, security and privacy among others).
So, whenever you are not sure a recipient appreciates email communication using rich and fancy HTML formatting, send plain text emails by default, especially if you have not previously talked to the recipient."

References:

http://email.about.com/od/emailnetiquette/tp/core_netiquette.02.htm

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