Email Etiquette Golden Rules (4)


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If you reply to an email, it should be clear what you are replying to. That's why the text of the original message is usually quoted in a reply. So much is clear, but the best way to quote text in an email is not.
There is a very sensible quasi-standard for doing the right thing. It makes you quote just as much as is needed in a way that lets the recipient of your reply see exactly what you are reacting to. If all email clients (or email users) comply, the messages always look clean and neat, and they are easy to read."

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