Email Etiquette Golden Rules (17)

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"Writing in All Caps is Like Shouting


Don't shout in your emails (and all caps is so difficult to read).
When you write in all capital letters, this looks (and maybe sounds) to many a recipient as if you were shouting.
This is why you should use all caps sparingly.
It is a strong effect, and it should remain one.
Imagine Someone Shouting All the Time not only would it mean little when she shouted, it is also more difficult to understand somebody who shouts. Similarly, text in upper case is significantly more difficult to read than lower and mixed case text.
Use Lower Case Only
If you type in all caps because you find it faster and more convenient, consider using lower case only. You will annoy some people, of course, but all in all all lower case seems more widely accepted than all caps."

References:



http://email.about.com/od/emailnetiquette/tp/core_netiquette.02.htm

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