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Tweet Nokia has unveiled its first phones based on Microsoft's Windows Phone 7 operating system. The two new phones, branded as ‘Lumia', are the first collaboration on mobile devices between Nokia and Microsoft, since the pair announced a strategic partnership in February. Both Lumia models run on Qualcomm's Snapdragon S2 1.4 GHz processor, with hardware acceleration and graphics processor, with 3.7 inch touch screen and Carl Zeiss cameras. The Lumia 800 has 16GB embedded memory, an 8 megapixel, instant-share camera, and an AMOLED ClearBlack curved display, and is available in cyan, magenta and black. The phone includes social networking functions, along with Internet Explorer 9, Nokia Music application, Nokia Drive personal navigation device (PND) and 25GB of free SkyDrive storage for storing images and music. The Lumia 710 has a 5 megapixel camera, with 8GB embedded memory, and comes with exchangeable back covers for customization. The phones will be av...

Tweet Ø   Never let profit center conflicts get in the way of doing what is right for the customer. Ø   Give customers a good, fair deal. Great customer relationships take time. Do not try to maximize short-term profits at the expense of building those enduring relationships. Ø   Always look for ways to make it easier to do business with us. Ø   Communicate daily with your customers. If they are talking to you, they can’t be talking to a competitor. Ø   Don’t forget to say thank you. References: Jack Welch Winning Book Tweet

Tweet The iPhone 5 is likely to be unveiled at an event called ‘Let's Talk iPhone' at Apple's California headquarters on 4th October, according to reports. Analysts have speculated that the new iPhone will have a bigger screen and work better with remote computing devices. On Tuesday, Apple invited members of the press to its special "Let's Talk iPhone" event at its Cupertino, California headquarters. Apple has usually unveiled its devices in venues in San Francisco. The media invitation did not have any details as to what was happening at the event and an Apple spokesman did not provide any further details. The launch of the iPhone 5 will be the first since former CEO and co-founder Steve Jobs stepped down, and the first launch under the new chief executive Tim Cook. It is not clear whether Jobs will be at the event or not. The iPhone, which was introduced in 2007, remains one of the top selling phones in the smartphone market. Ho...

Tweet Research In Motion has announced three new BlackBerry Curve smartphones featuring the BlackBerry 7 Operating System. The BlackBerry Curve 9350, BlackBerry Curve 9360 and BlackBerry Curve 9370 are designed for customers who are looking to upgrade their existing feature phone or existing BlackBerry Curve with an affordable smartphone option. "These new models will build on the incredible success of the BlackBerry Curve line and further expand the largest global launch of BlackBerry smartphones in our history," said Mike Lazaridis, president and Co-CEO at Research In Motion. "The new BlackBerry Curve smartphones are absolutely stunning and offer a significant performance upgrade with an unmatched mobile social experience for the millions of feature phone users in the market as well as our existing Curve customers." The new BlackBerry Curve smartphones are ergonomically designed with a comfortable keyboard and an optical trackpad for one-han...

Tweet Segmentation, Targeting and Positioning – fundamental to any strategy. A good E-marketing strategy is more than just communications. The components of the E-MARKETING STRATEGY as follows: Ø   Segments, trends in the market place – how the strategy embraces these Ø   Target markets, positioning and propositions Ø   Positioning and ultimately, online value propositions Ø   Crystal clear objectives (does the strategy fulfill what you want to achieve online?) Ø   Evolutionary stage (what stage you want to be at) Ø   Online marketing mix (particularly place (partnerships) and service levels ) Ø   Optimum mix of tactical digital media channels (search affiliates, display ads, social networks, etc.) Ø   Dynamic dialogue and contact strategies to retain customers Ø   User-generated content, community and social networking tactics (on own site and third party sites). For example, should consumer reviews be included as part of...

Tweet يعرف "الذكاء"، بأنه القدرة على التفكير والاستنتاج المنطقى والألمعية، والقدرة على تخزين المعلومات، والتوصل اليها والقدرة على مواجهة الصعاب، ومن ثم حل المشاكل التى تعترض طريق الفرد، مما تقدم نفهم أن الناس تعودوا أن يربطوا الذكاء، بالنشاط العقلى. وقد انتشرت فكرة قياس الذكاء على أساس قياس قوة هذا النشاط. ويعتبر الـ"آى. كيو" عندهم، هو نسبة ذكاء الفرد إلى متوسط الذكاء فى المجتمع. أما بالنسبة للأطفال فيأخذون بالحسبان العمر الزمنى للطفل، مقارنة بعمره العقلى. هو ما يعرف بالذكاء الأكاديمى، يعتبر أن معدل ذكاء الفرد فى المجتمع هو 100، وأن كل من يملك ذكاء فوق الـ 100 يعتبر ذكيا. وآلية قياس الذكاء تعتمد على ثلاثة محاور أساسية هى القدرة على الحساب، المنطق والبراعة اللفظية. وقد لاحظ بعض العلماء أن التقييم بهذه الطريقة قاصر لأن هناك أنواعا من القدرات والمواهب الفردية لا تستطيع هذه القياسات قياسها وتلك هى حالة الابنه السائلة أو الشاكية بمعنى أدق، مما دعا عالم النفس هاوارد جاردنر، سنة 1987 إلى الكشف عن وجود سبعة أنواع من الذكاء بخلاف الذكاء الأكاديمى وعرّف ا...

Tweet Trigger event 1: Customer first registers on site (but does not buy) Ø   Auto-response (AR) 1: Two days after registration e-mail sent offering phone assistance and a discount for the first purchase to encourage trial. Trigger event 2: Customer first purchases online Ø   AR1: Immediate order confirmation Ø   AR2: Five days after purchase e-mail sent with link to online customer satisfaction survey asking about quality of service from driver and picker (e.g. item quality and substitutions). Ø   AR3: Two weeks after first purchase – Direct mail offering tips on how to use service and a discount on the next purchases intended to encourage reuse of online services. Ø   AR4: Generic monthly e-newsletter with online exclusive offers. Ø   AR5: Bi-weekly alert with personalized offers for customer. Ø   AR6: After two months – £5 discount for next shop Ø   AR7: Quarterly mailing of coupons Trigger event 3: Customer does ...